Accurate machining
Repeatable machining helps keep the manufactured door aligned with the specified dimensions and preparation.
BUILT FOR THE LONG TERM
25 years of reassurance.
Qualifying Hassock Wood Made to Measure doors are supported by our 25 Year Guarantee, giving you confidence in a product manufactured for long-term use rather than short-term replacement.
25 yearsLong-term reassuranceAvailable on qualifying Hassock Wood Made to Measure doors.
Made in BritainManufactured in LondonProduced through our own machining, joinery and preparation operation.
Made to measureBuilt for your openingYour finished leaf size forms part of the order specification.
Direct supportSpeak to Hassock WoodIf you need help, contact the manufacturer rather than a marketplace.
What the badge means
A promise backed by the manufacturer.
The 25 Year Guarantee is there to add reassurance when buying a qualifying Made to Measure door from Hassock Wood. The specific guarantee supplied with your order is the document that defines the applicable coverage, conditions and exclusions.
- Keep your order confirmation and product details
- Follow the supplied installation, finishing and care guidance
- Contact us if you believe there is a manufacturing issue
- We will review the product and order information with you
Before you buy
Want the exact terms?
Ask us for the guarantee information applicable to the door you are considering. This is particularly important where a door has unusual finishing, installation or environmental requirements.
ImportantThis page is a customer guide. The guarantee terms issued with the qualifying product/order govern the actual guarantee.
Built to last
Longevity starts in manufacture.
A long guarantee is useful only when the product is made carefully in the first place. Hassock Wood controls the core production steps from machining through preparation and inspection.
Factory preparation
Factory Primed and other prepared surfaces are produced in a controlled environment before dispatch.
Inspection before dispatch
Doors move through production checks before they leave the manufacturing operation.
If you ever need support
Keep it simple.
Find your order
Have the order number, customer details and product name available.
Take clear photos
Photograph the complete door and the specific area you want us to review.
Contact us
Send the details to Hassock Wood so the team can review the issue and applicable guarantee.
We review it
We will explain the next step once the order and product information have been checked.
25 Year Guarantee
Buy direct. Keep direct support.
Questions about whether your selected door qualifies? Ask us before checkout.