Privacy notice.

Last updated: 12 July 2026

Who we are

Hassock Wood Ltd is a fire-door manufacturing business based at Unit 6 Bellingham Trading Estate, Franthorne Way, London, SE6 3BX. Questions about this notice or your information can be sent to info@hassockwood.co.uk or raised by calling 0800 699 0800.

Information we collect

Depending on how you contact or work with us, we may collect:

• Your name, company, job role and contact details.
• Project details, door schedules, drawings, specifications and uploaded documents.
• Quotation, order, delivery and correspondence records.
• Technical website information such as IP address, browser and server logs used for security and operation.

Why we use it

• To respond to enquiries and assess project requirements.
• To prepare quotations and take steps towards a contract.
• To manufacture, supply and support agreed orders.
• To maintain business, quality, security and legal records.
• To protect the website and investigate misuse.

Our lawful bases

We normally use information because it is necessary to take steps at your request before entering a contract, to perform a contract, to comply with legal obligations, or for legitimate business interests such as responding to professional enquiries, maintaining records and securing our systems.

Who we share information with

Information may be shared only where needed with service providers supporting hosting, email, IT, professional advice, delivery or project fulfilment; with manufacturers or technical partners where a specification must be checked; or with authorities where required by law. We do not sell personal information.

How long we keep it

We keep personal information only for as long as needed for the enquiry, project, contractual, warranty, safety, insurance, tax or legal purpose for which it was collected. Retention periods may differ depending on the nature of the project and record.

Your rights

Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information, and to receive certain information in a portable format. You can contact us using the details above. You may also complain to the Information Commissioner's Office at ico.org.uk.

Security and international services

We take proportionate measures to protect personal information. Some service providers may process data outside the UK; where this occurs, appropriate contractual or legal safeguards should be used.

Changes to this notice

We may update this notice when our services, suppliers or legal obligations change. The latest version will appear on this page.